Shipping Policy

Order Processing

  • Orders are processed within 1–3 business days.
  • You will receive a confirmation email with tracking information once your order ships.

Shipping Times

Estimated delivery times vary based on location:

  • United States: 5–12 business days
  • International orders may take longer depending on customs and local carriers.

Shipping Costs

Shipping fees are displayed at checkout and depend on your location and shipping method.

Delays

We are not responsible for delays caused by customs, weather, or carrier issues.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us immediately and we will assist you.

Contact Us

For shipping questions:
📧 Email: [support@kiyotoae.com]